Your client's relationship with you is what's at risk. We work like we know that.
When you refer a client to a lending adviser, you are lending them your judgement. If it goes badly, the client blames the person who sent them. So we treat every referral as your reputation on the line.
One specialist, start to finish.
Carl spent 26 years inside ANZ and Westpac, then 14 years advising. He has read applications from the credit side of the desk, and he is the only person your client deals with.
An honest answer, including no
If the lending does not stack up, your client hears that plainly, with the reason. We do not push deals through to earn a commission.
Lending that fits the structure you built
We arrange lending. Where it touches your work, we come to you before we act, not after.
You hear from us before your client does.
- 1
You refer
A call or an email. Tell Carl what you know and what matters to you.
- 2
Contact within one business day
We contact your client within one business day. Every time.
- 3
Updates at every milestone
If something goes wrong, you know before your client rings you about it.
- 4
A one-page summary at settlement
What was arranged, with which type of lender, and why. For your file.
If the answer is no, you hear that too, and why. You are never left wondering what happened to a client you sent us.
We do not take your client. They came to us because of you. We arrange the lending, stay available for the refix and the review, and send them back to you for everything that is yours.
What stays with you.
We are not building a full-service firm inside your client relationship. We arrange lending, and we do it well.
Your call
If the lending structure has a tax consequence, we raise it with you. The decision is yours and your client's.
Yours
Entity structuring, trust deeds, agreements and guarantees. We work with what you have set up.
Back to you
If your client needs cover or advice outside lending, we send them to you, or to whoever you nominate.
A formal referral programme is on the way
Until then, it works like this: you call Carl, tell him about the client, and he tells you straight whether he can help. If a more structured arrangement would suit your practice, tell him what you need and it will be built around that.
What clients say about working with Carl.
Carl was an absolute pleasure to work with. His knowledge, professionalism and prompt communication gave us confidence throughout our first home purchase. He secured us an excellent deal with Westpac and made the entire process seamless. We highly recommend Carl to anyone looking for a mortgage broker.
Three of us, all self employed, wanted to get a home loan for a shared house. Without the expertise, help and the precise instructions to fill in the various documents or organise specific items we would not have had a chance to get the mortgage over the finish line. Carl was extraordinarily helpful and always found a way to continue this not so easy application. I can highly recommend Carl. Very grateful for his assistance.
Carl was fantastic to work with. Our mortgage application was not straightforward as we were multiple people, all self employed with new businesses. We had tried using other brokers but they weren't able to get our approval across the line. Carl was tenacious with the banks, and had so much knowledge he was able to guide us through all the information we required and how to present it. After a difficult process he was able to secure us a mortgage with very favourable terms. I couldn't recommend him enough, the effort and work he puts in is second to none!
Carl Mann is a fantastic mortgage broker. He is knowledgeable, professional, and has excellent communication. Carl kept us updated along the way and provided sound advice. I would definitely recommend Carl to anyone needing assistance with mortgage finance or refinancing.
Carl helped us work through the finance for our next investment property without losing sight of our existing lending. He understood what we were trying to build over the longer term and worked through the different options with us before we made an offer. That preparation made the purchase much smoother.
Development finance was very different from arranging a normal mortgage. Carl understood the feasibility, valuations, build costs and timing the lender needed to see, and helped us get everything organised before it went to credit. Having someone who understood the development side of the deal saved a lot of back and forth.
We were purchasing premises for our business and needed someone who could look at both the property and the strength of the business behind it. Carl worked through the numbers with us, explained what the lenders would focus on and helped structure the application properly from the start.
Talk to Carl directly.
Not a form. A phone call, or a coffee.
Every conversation is confidential.